An Introduction to RTIR

Overview of RTIR (Request Tracker for Incident Response) — the incident-response variant of RT that Jesse and Best Practical built for CERT teams and security responders. Covers the core RTIR workflow: incident reports, investigations, and network blocks, layered on top of RT's ticketing, access control, and reporting. Delivered to a Mexican university audience at the run-up to UNAM's Congreso de Seguridad en Cómputo. 61 slides.